A no-call operating model
Every decision moves forward in writing.
All communication is asynchronous via email and the client portal. There are no calendars, phone calls, discovery calls, or manual sales handoffs.
01
Project-fit intake
Your inputs
Company URL, service area, lead context, priorities, budget readiness, and desired timing.
You receive
A confirmation and an asynchronous response within one business day.
02
Fit review
Your inputs
Nothing further unless we need one concise clarification by email.
You receive
A written read on fit, constraints, and the most useful next move.
03
Recommended tier & proposal
Your inputs
Review the scope and reply with written approval or questions.
You receive
A proposed retainer tier, deliverables, and transparent terms.
04
Secure checkout
Your inputs
Choose the MadeThis-hosted checkout link when ready.
You receive
Purchase confirmation and a direct onboarding link.
05
Onboarding workspace
Your inputs
Locations, priorities, access availability, assets, competitors, approvers, and report recipients—never passwords.
You receive
A complete intake record and delivery-ready workspace.
06
30-day action plan & reporting
Your inputs
Written approvals and feedback in the portal or email.
You receive
An initial action plan, delivery updates, monthly reports, renewal context, and async support.
Start with context, not a calendar. We will keep the work moving in a shared written record.
Start async intake